Gina Knepp is the National Shelter Engagement Director for the Michelson Found Animals Foundation. Her primary focus is increasing the return to owner rate by engaging animal sheltering organizations in finding innovative ways of locating missing pet people. Speaking nationally on this topic, Gina is seen as a go-to expert on RTO (Return to Owner). Gina’s background includes managing the Front Street Animal Shelter in Sacramento, California. Her experience leading a municipal, open intake, high volume shelter adds to her passion for helping lost pets get back home where they belong. Previously, she managed high volume call centers, to include 911 and 311. Gina is currently on the Board of Directors of the California Animal Welfare Association and on the Executive Committee of Human Animal Support Services (HASS) with American Pets Alive, launching national animal shelter reform.